Hi, i have recently purchased the newly launched Raspberry Pi 4 Model B with 1 GB RAM. Everything gone right till delivery. But when i tried to Power it up with USB Type C cable. The Raspberry Pi was not powering up and power led was not glowing also. although when i changed the USB Type C cable again tried with other old cable the raspberry Pi 4 was able to power up and all leds were glowing including power led. I thought the USB Type C cable is damaged but i tried with other devicesand it was working. this means all USB Type C cables are okay but Raspberry Pi 4 only powered up with some of them. i went through several forums cannot get the answer as it is a new model of Raspberry Pi and people are still experimenting it. Any lead would be appreciated.
Hi Amelia! There's a post from the raspberry pi community about some features of the newly launched product raspberry pi 4, there's mentioned that pi 4 only accept various type of USB Type-C cables with its power USB port. It looks like the raspberry pi foundation just launched this pi 4 for testing purpose and to get feedback from creators/users. It's mentioned that this issue will resolve in future boards’ revision. Here I would like to suggest you to get connect with the technical support team of SSLA for getting better assistance regarding any products like this.
Hi Amelia! There's a post from the raspberry pi community about some features of the newly launched product raspberry pi 4, there's mentioned that pi 4 only accepts various types of USB Type-C cables with its power USB port. It looks like the raspberry pi foundation just launched this pi 4 for testing purposes and to get feedback from creators/users. It's mentioned that this issue will resolve in future boards’ revision. Here I would like to suggest you to get connected with the technical support team of Sierra Software Ltd. for getting better assistance regarding any products like this.
Abhimanyu Pandit
Joined January 21, 2019 42Monday at 12:12 PM
Hie amelia, going through a recent raspberry pi 4 news, the raspberry pi foundation has confirmed that Raspberry Pi 4 Won't Work with Some USB Type-C Cables. The single-board computer Raspberry Pi 4 won't turn on when connected to certain USB Type-C cables
The fact behind this reason is that a smart charger with an e-marked cable will incorrectly identify the Raspberry Pi 4 as an audio adapter accessory, and refuse to provide power. these e-marked cables contains chips that checks the cable's characteristics.
The raspberry pi foundation has confirmed that this will be fixed in a future board revision, but for now users will need to apply one of the suggested workarounds.